Guide for retailers

Ordering From a Furniture Wholesaler in Canada: What to Expect

October 18, 2026 · NorthLine Furnishings

If you are opening a furniture store, adding a new category, or switching suppliers, it helps to know how ordering from a wholesaler usually works. Every supplier sets its own terms, so always confirm the details in writing, but these are the main points you will deal with.

1. Opening a trade account

Most wholesalers sell only to businesses. Expect to share your business name, contact details, business type and location. Some suppliers also ask for a business or tax number. Once approved, you can usually see trade pricing and full product specifications.

2. Pricing

Wholesale prices are normally shown before tax and may depend on quantity. Ask whether prices include delivery to your store or warehouse, and how long a price quote is valid. Some suppliers also share a suggested retail price.

3. Minimum orders

Many wholesalers set a minimum order, which may be a number of pieces, a dollar amount, or a full container for direct imports. Ask about minimums for your first order and for re-orders, as they are sometimes different.

4. Lead times

Items in a supplier’s Canadian warehouse can usually ship sooner than items made or imported to order. For larger orders, ask for an expected ship date and how you will be kept updated. Plan your floor and promotions around confirmed dates, not estimates.

5. Payment terms

New accounts often pay a deposit when ordering and the balance before delivery. Established accounts may be offered other terms. Make sure you know the payment methods accepted and what happens if an order changes after it is placed.

6. Delivery and receiving

• Confirm the delivery address, receiving hours and whether a loading dock is needed.
• Count boxes against the packing list when the shipment arrives.
• Note any visible damage on the delivery paperwork and take photos.
• Report damage or missing items to the supplier quickly, within the time they set.

7. Sales tax

In Canada, GST or HST is generally charged on business purchases, including wholesale furniture. Retailers registered for GST/HST can usually claim it back as input tax credits. Rules depend on your province and your business, so check with your accountant or the Canada Revenue Agency.

8. Questions worth asking any supplier

1. Which products are in stock in Canada and which are made or imported to order?
2. What warranty applies, and who handles warranty claims?
3. Are spare parts available after the sale?
4. Can I get spec sheets, photos and product information for my website?
5. Who is my contact for orders and for problems?

Working with NorthLine Furnishings

NorthLine Furnishings supplies power recliners and bedroom sets to furniture retailers, dealers, showrooms and online furniture businesses across Canada. Apply for a dealer account to see trade pricing, or contact us to discuss your requirements.